I spent more than a few weeks researching home security systems from local and national providers. It became clear to me that I wanted the following:
- The latest technology: To me, the “must haves” included cellular connectivity (no phone lines or internet cables to cut), anti-smash and crash technology, control from the web and mobile devices, and adequate protection against a glass-break entry (motion detectors vs. glass-break sensors).
- Expert consultation: In this case, an in-home consultation from someone with a law enforcement background and years of experience in the home security business without false promises or a hard sell on unnecessary products or “upgrades.”
- Affordable pricing: How about a FREE installation that actually includes all of the components that you need to protect your home rather than just the panel and contacts for the front door and one or two windows? Reasonable monthly monitoring charges, too? Yes, please!
In short, Jim and JPG/AZ Alarm Co. provided all of the above, making the final decision pretty simple.
Jim himself was knowledgeable and easy to work with. He did a complete evaluation of our home and explained the components that he recommended to protect it. He also offered general security tips and guidance toward some products not sold or installed through his company.
Once we decided to go with JPG, getting set up was easy. The installer came out the next day. He was courteous and competent and was able to accommodate our requests with respect to placement of the equipment. The 2gig touchscreen panel was clean and modern-looking, and the motion sensors were likewise of a nice appearance and inconspicuous enough to blend with the interior decor of our home. They also provided the requisite sign and stickers to let would-be intruders know that the home is alarmed–another nice deterrent.
Living with the 2gig security system has been easy so far. The alarm.com app connectivity is a huge bonus. You can arm/disarm remotely and set it up to send you an email or text when the alarm is deactivated. You can also set different passcodes for different individuals (kids, houseguests, house workers) to know who’s coming and going and when. So far, we’ve not yet had any false alarms from the motion sensors with our active 20 lb. dog in the home (I will update this review if we encounter any problems, but Jim assured us that the sensitivity of the motion detectors could be adjusted if any issues arise).
All in all, I’m glad to have a new home security systems phoenix. I have no illusions that the presence of an alarm system alone will keep a determined criminal out of my home, but the relatively small amount of time and money spent to substantially reduce that threat by signing up with JPG was absolutely worth it. And, to top it off, I had a very positive consumer experience with this company. Jim and his team are completely deserving of this 5-star review. Keep up the good work, guys!
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